Track Your Package

Real-Time Package Tracking

Get real-time updates on your shipment's location and delivery status with our advanced tracking system.

Track Your Shipment

Click to access our tracking system

Tracking Features

Advanced Tracking Capabilities

Get complete visibility into your shipment's journey from pickup to delivery.

Real-Time Location

Track your package's exact location in real-time with GPS-enabled updates every step of the way.

Smart Notifications

Receive instant SMS and email notifications for pickup, transit updates, and delivery confirmation.

Delivery Estimates

Get accurate delivery time estimates with our AI-powered logistics algorithms and traffic analysis.

Journey Timeline

View detailed timeline of your package's journey including all stops, processing centers, and handoffs.

Mobile Tracking

Track on-the-go with our mobile-optimized tracking system accessible from any device, anywhere.

Secure Access

Your tracking information is protected with enterprise-grade security and privacy controls.

Status Guide

Understanding Tracking Status

Learn what each tracking status means for your shipment.

Package Picked Up

Your package has been collected from the sender and is now in our system.

At Processing Facility

Your package is being processed at one of our distribution centers.

In Transit

Your package is on its way to the destination or next facility.

Out for Delivery

Your package is on the delivery vehicle and will arrive today.

Delivered

Your package has been successfully delivered to the recipient.

Exception

An unexpected event is preventing delivery. We're working to resolve it.

FAQ

Frequently Asked Questions

Common questions about package tracking and delivery.

Tracking information typically appears within 2-4 hours after your package is picked up. During peak seasons, it may take up to 24 hours for the first scan to show in our system.

If your tracking number isn't working, please check that you've entered it correctly. Tracking numbers are case-sensitive and should not include spaces. If the issue persists, contact our support team at support@westernparcels.com.

Address changes may be possible depending on the shipping service and current package location. Contact our support team immediately at support@westernparcels.com with your tracking number for assistance.

If you're not available during delivery, our driver will leave a door tag with instructions. You can schedule a redelivery, pick up your package at a nearby location, or authorize delivery to a safe place.

Need Help with Tracking?

Our customer support team is available 24/7 to assist you with any tracking questions or concerns.

Contact Support View All FAQs